FAQ

The Ins And Outs of How We Do Business

Billing & Pricing

Payments Accepted

Payments can be made online, via phone with our customer service representative, or in person with our BagValet team member (DEPOSIT REQUIRED). 

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All payment much be completed upon the start of service. 

Cancellation Policy

There will be no refunds issued for changes or cancellations made within 60 minutes of your pickup time.

Satisfaction Guarantee

In the case of damage, or loss, BagValet will compensate the customer up to $1,000 (NOT EXCEEDING THE VALUE OF THE PRODUCT). A report must be filed online or in person. Such report must be filed within three days after your drop off time.